Engineer - Network and Enterprise ICT Solutions

QUALIFICATIONS & EXPERIENCE

• Age below 36 years.
• Bachelor's Degree or Higher Diploma in Computer Science, Information Technology, Network Engineering, or a related field.
• Having vendor certification considered as a value addition.
• Minimum of 3 years of work experience in Network Engineering or Information and Communication Technology Infrastructure.
• Strong knowledge in networking protocols and advance routing, switching, firewall, wireless, IP telephony, configuration and troubleshooting.
• Customer-centric approach with a proven ability to communicate effectively, understand client needs, and provide expert consultation and technical support.

KEY RESPONSIBILITIES

• Design, configure, and manage network infrastructure, including LAN, WAN, VPN and enterprise Wi-Fi (Access/ Backhaul) infrastructure.
• Implement and oversee enterprise network security measures, including firewalls, intrusion detection/ prevention systems.
• Configure and maintain IP communication and collaboration solutions, including IP PBX, VoIP gateways, IP telephones, and scalable video conferencing systems.
• Deploy cloud services for infrastructure, connectivity and security.
• Design structured cabling infrastructure using copper CAT 6/6A/7/8 and fiber-optics Multi Mode, Single-Mode and FTTx.
• Work closely with sales and operation teams to support with pre-sales activities, including conduct site surveys, preparing bill of quantities (BoQ), solution reviews, technical documentation, user training, and presentations.

SUCCESSFUL CANDIDATE MUST HAVE

• Excellent verbal and written communication skills in English and Sinhala or Tamil languages.
• Stay updated with global standards and compliance, emerging technologies, industry trends to drive innovation and enhance service delivery.
• Ability to maintain excellent customer support records and satisfy them with your service.
• Should be a good listener, speaker, and quick learner, follow the guidance of the team leaders.
• The ideal candidate would be a good team player with multitasking capabilities and the ability to work calmly in high-pressure, challenging customer environments island wide.
• Should be willing to travel and work with different customers in different environments/ sites island wide (According to health and safety guidelines, the company will provide suitable transport and
  lodging facilities to carry out outstation duties)
• Having a valid driving license will be an added advantage, not essential.

REMUNERATION

• An attractive remuneration would be offered depending on the skills, attitude, qualifications, and experiences.