Associate Engineer - ELV and ICT Infrastructure

QUALIFICATIONS & EXPERIENCE

• Age below 26 years.
• Diploma in Computer Science, Information Technology, Network Engineering, Electronics and Telecommunication or a related field.
• Minimum of 1 year of work experience in Network Engineering or Information and Communication Technology Infrastructure (Fresh graduates with relevant 1 year internship/s are encouraged to apply).
• Standard knowledge of network and wireless technologies, structured cabling, surveillance, telephony, access control, public addressing, and other ELV systems.
• Should be a good listener, speaker, quick learner, with customer-centric approach and follow the instructions and guidance of the lead engineers and management.

KEY RESPONSIBILITIES

• Assist in the design, installation, configuration, and maintenance of ICT and ELV infrastructure solutions, including structured cabling, network (LAN, WAN, VPN) and wireless systems, structured cabling (Copper and Fiber Optics), surveillance, telephony, access control, public addressing and related systems.
• Participate in pre-sales activities with sales and operation team, including conducting technical site surveys, preparing Bills of Quantities (BoQ), and delivering presentations to clients.
• Deploy and manage security solutions such as firewalls and endpoint security.
• Responsible for continuous monitoring, troubleshooting, and proactive maintenance of customers' ICT and ELV systems, ensuring effective SLA-based on-site and remote technical support.
• Maintain technical and project documentation including handover and progress reports.

SUCCESSFUL CANDIDATE MUST HAVE

• Excellent verbal and written communication skills in English and Sinhala or Tamil languages.
• Stay updated with global standards and compliance, emerging technologies, industry trends to drive innovation and enhance service delivery.
• Ability to maintain excellent customer support records and satisfy them with your service.
• Should be a good listener, speaker, and quick learner, follow the guidance of the team leaders.
• The ideal candidate would be a good team player with multitasking capabilities and the ability to work calmly in high-pressure, challenging customer environments island wide.
• Should be willing to travel and work with different customers in different environments/ sites island wide (According to health and safety guidelines, the company will provide suitable transport and
  lodging facilities to carry out outstation duties)
• Having a valid driving license will be an added advantage, not essential.

REMUNERATION

• An attractive remuneration would be offered depending on the skills, attitude, qualifications, and experiences.